How to Use Direct Messaging/Group Chat

In this article, we explain step by step how to use direct messaging/group chat.

Just like sharing stories from your day around the dinner table, you can use WayWiser to connect with your Trusted Circle in a meaningful way through secure, private messaging.

 

Quickly and Conveniently Share Caregiving Messages Right Within the App.

Leave your convoluted text message threads and alerts at the door. Quit scrolling endlessly through your daily text messages to find the ones that matter most.

Stop stressing about each and every text alert that might come your way. Know that this is the place for communication specific to your loved one and their care.

Assign Tasks and Resolve Issues in Real Time.

WayWiser is your space to resolve real issues in real time with your siblings, neighbors, professional caretakers, and anyone else who needs to be in the loop.

Your Trusted Circle will use WayWiser messaging as a safe space to discuss caregiving and other important family issues, keeping those conversations separate from the normal daily chit chat.

Securely and Privately Share Photos & Videos with Your Trusted Circle.

Just like your favorite messaging apps, WayWiser allows you to share text, audio, or even images and video in real time. You can share experiences and daily smiles with your loved ones from near and far.

 

Checking, Starting, or Replying to Messages

On the web browser:

  1. Open the WayWiser app on your computer.

  2. Click the Chat bubble at the top right of the page, just to the left of your name and photo.

  3. Here you’ll see all of your message threads

  4. Select the appropriate message or group chat and reply by typing and pressing Enter on your keyboard or clicking the arrow in the orange box.

  5. To start a new chat, click the orange New Group Chat button, select two or more people, and click the Save button. The new group will display in the list. Type in the gray message box at the bottom of the screen. 

On the mobile app:

  1. Open the WayWiser app on your phone.

  2. Tap the Chat bubble at the top right of the page, just to the right of Switch Circle.

  3. Here you’ll see all of your message threads

  4. Select the appropriate message or group chat and reply by typing and tapping the arrow in the orange box.

  5. To start a new chat, tap the orange New Group Chat button, select two or more people, and tap the Continue button. The new group will display in the list. Tap on the new group and type in the gray message box at the bottom of the screen. Tap the arrow in the orange box to send your group message.

Attaching a Photo or Video

On the web browser:

  1. Open a message thread.

  2. Click the Attachment icon.

  3. Select the image from your files.

  4. When ready, add a message and send.

On the mobile app:

  1. Open a message thread.

  2. Tap the Attachment icon.

  3. Select an image from your Camera Roll or Take a Photo,

  4. If selecting an image, browse your photos and select as many as you’d like. When ready, tap Done.

  5. If taking a photo, simply snap the picture.

  6. When ready, add a message and send.

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